Outside of work, in my non-technical Clark Kent life, whenever I tell people about the Esri User Conference, the first thing they say is: “That doesn’t sound like any conference I’ve ever been to.” They typically follow-up with something like: “What’s GIS?” Over the years, I’ve been perfecting my responses to both these statements, but I wanted to take this opportunity to truly do the topic justice.

First, GIS is like post-modern cartography. What people once did with quills and sextants is now done on computers and in clouds. Actually, GIS probably began about 1 million years ago when early man began to recognize the best hunting and gathering locations in his domain.

Second, the Esri User Conference is unlike any conference anyone’s ever been to before… ever. It can be thought of as many things, like the best place for technical training, the ultimate spot for amazing collaboration and networking opportunities, or as my wife affectionately refers to it, GIS Gone Wild. I just call it awesome.

Let’s step back in time to 2012, when I was a simple Student Assistant, arriving in San Diego for the first time from grad school in Chicago. I was one of 60 lucky students from around the world who were selected to attend and work at the conference. The Student Assistants are seen as the next generation of GIS, and Esri empowers them through this conference to connect with their future.

Understandably, this was one of the most amazing experiences of my life. I overwhelmed with the excitement and knowledge of so many GIS professionals converging in one place. I don’t think my feet touched the ground all week. We were all on the same level, gorging on new technologies, meeting new people, buzzing through the exhibit halls and corridors in a constant state of GIS mania. Putting faces to names. Finally understanding how products worked. Learning what are going to be the next big things. The smile never left my face.

Fast forward to 2014, when I am a proud Esri employee working in Support, and I once again attend the User Conference. This time I arrive as a staff member working with the Student Assistants. I am so excited for them. I remember what this conference meant to me, and what it still means to me. Even as I write these words I am glancing at the calendar, marking off the days until next year’s conference.

This year’s group of students is as strong and promising as I remember my group being. They are hungry, curious, and relatively speaking, young. I try to explain how amazing this opportunity to be at the User Conference is for them, both personally and professionally. Lucky for them, I’m not the only Esri staff on hand. We have an incredible team that works with the students. Terri Bliss has been working with the Student Assistants for 5 years, and has been at Esri for over 20 years. Terri probably knows by name and is liked by every single Esri employee.

Pete Hollis is one of the nicest and most sincere human beings I’ve ever met, not to mention extremely competent. Melissa Quintana is new to the team, but threw herself into the mix with the same interest and excitement that I felt two short years ago. Michael Johnson works on the recruitment HR side, and is a tireless “miracle worker” who ensures that high-caliber students are brought into our temporary family. Matt Payne is a fellow Support analyst and veteran User Conference student leader, whose sharp dress and quick wit are surpassed only by his critical thinking and managerial abilities. And me? I just feel grateful to work with these amazing people.

Now back to our regularly scheduled blog post, where people who have never attended the conference have trouble understanding what it feels like to be there. There are three main reasons that the Esri User Conference stands apart from other conferences. The first reason is the location of the conference. San Diego is a beautiful city full of unique attractions, great food, and great weather. In one day you can attend a technical workshop, get your picture taken with Jack Dangermond, grab a coffee, go to the beach, tour an aircraft carrier, grab another coffee on your way to catch a baseball game, and then meet up with your colleagues at one of the many fabulous restaurants and bars. And if you brought your passport, you can even pass an afternoon in Mexico using public transportation.

The second reason, even more important factor then easy, breezy San Diego, is Esri. I wrote a blog back in the day about what it feels like to work at Esri, and that feeling has remained unchanged after 1.5 years. Forget about the fact that I love GIS, and Esri is all about GIS. Forget about the fact that I get to live in a mountain community with snow and bears and I can still commute to work with my wife every day. Forget about the fact that I am constantly challenged with, and trained on, the latest and greatest technologies, both hardware and software. The fact remains that Esri has attracted and retained some of the most amazing people I have ever had the pleasure of working with in my life. And these same people come to the conference. They work, they present, they socialize. They make this conference amazing.

However, better than Esri, cooler than San Diego, the best part of the conference… is you. The customer, the presenter, the collaborator, the vendor, the family and friends that come with you and hangs out at the pool or Kids Camp during the conference. I met and talked with you in sessions, in line at Starbucks, in the Exhibit Hall, in the elevator, then again at the bars. We sat on the floor at Registration and watched the World Cup together. We held doors and gave directions to each other. We laughed and ate tasty food together in the Map Gallery. There was so much joy and camaraderie in you all. This is the magic beyond planning and plenaries. This is the feeling that is greater than the sum of every button worn or selfie taken. This is why no one has ever been to a conference like the User Conference.

Now the conference is over. In this rare quiet moment, after I leave San Diego and return to my haven in the mountains, I sit and reflect on what the conference looked like through the eyes of the Student Assistants. To be honest, it’s much the same as what you and I experienced. It’s like the first years of college, or summer camp, when everything is new and possible, and everyone can be your friend. It’s like the best thing ever. I hope to share this with you again next year. Until then, get some rest.

for more information on the Esri User Conference Student Assistantship Program

See my newest blog post about my new job here:  blog post

(image: unname restroom in Chicago)


Ultimately, every single person uses restrooms, either at home, at work, or in public settings. The ability to use a toilet, or urinal, to wash one’s hands or look in a mirror, to blow a nose, to change a baby or help someone use the restroom themselves, is a stunningly underrated and underappreciated practice. The past few years have seen the marked increase in personal mobile telephones and hydration devices, but not in public restroom access. It can also be argued that more people are now suffering from conditions causing frequent or urgent restroom use, such as diabetes or Chron’s disease, than ever before. Yet, the technology that has given us urinal video games and state-of-the-art hand dryers has not offered more accessible restrooms. Not that these improvements to restroom assets is negligible, as it does promote more talk and thought into restroom design, but emphasis needs to be placed on the nuts and bolts of restroom access.

            The research methods and results offered by this study is an attempt to quantify the vague, discuss the uncomfortable, and include the excluded. It was an enjoyable yet difficult project, both personally and logistically. Primary data is always more difficult to acquire and analyze than second-hand data collected by others, which is what occurred far too often in similar studies and projects in the past. The role of the Geographer is to navigate across disciplines and tie together seemingly disparate subject matter to offer a unique and novel way of looking at the world around us. Hopefully, this study is only the beginning of a new way of examining public restroom access.

(Image: http://www.learnersdictionary.com/art/ld/bathroom.gif)


Restrooms are awesome. Fact. In college, I once lived in a house with seven other people in five bedrooms, all sharing one bathroom. Somehow, there was never a problem, except for this one time during finals week, but that’s not important now. What’s important is what was in that bathroom. It had everything one could hope for; from a shower tub to a sink, bathroom mat, window for ventilation, plenty of lights, a good mirror and a washer/dryer unit. It was also larger than my first Chicago apartment. Now the washer and dryer are not all that relevant when discussing public restrooms, I just wanted to add that in so you got the picture.

So the question is, what do you want in a public restroom? I’ve been asking this question for a while now, and I’ve gotten a variety of answers. What’s interesting is that different people care about different things. Myself, I’m never happy with single stall restrooms unless they’re of the unisex, single-shooter, variety. I don’t want to be the only one doing number two. That may sound weird, but I prefer the company of others so that I cannot be singled out for doing my business. I also prefer paper towels over hot air dryers, unless the dryer is the sweet new Dyson type and I’m not in a rush. Paper towels are nice because you can dry at your own pace, and you can always take an extra one or two with you. I like do-it-yourself type faucets and soap dispensers, as the automatic ones rarely function properly. I once saw an automatic soap dispenser at a fancy hotel in San Diego that was improperly aligned or something and would continue to shoot out soap as you rinsed your hands, leaving a slimy ooze pool all over the side of the sink. The last thing I would add is stall doors that go all the way to the floor, and dividing walls at the urinals. This may not be great for cleaning the restroom, but it is great for feelings of privacy and safety. There’s a rest area off I-64 in West Virginia that’s nailed this concept, and I used to stop there every chance I got.

Please feel free to leave a comment, or your answer to what do you want in a public restroom. I think there’s not enough user input into what should be there, or how restrooms should be designed. Importance is placed on price (make it cheap) and capacity (urinal troughs) rather than comfort and safety. Perhaps if there was a more active voice advocating public restroom policy, somebody would care.

A recent article in Chicago’s free daily newspaper, the Redeye, caught my eye this morning. The article is about how the restrooms at the Radisson Blu Aqua Hotel are being nominated for the America’s Best Restroom award by Cintas, the organization that gave last year’s (2011) award to the Field Museum. This reminded me how restroom culture is treated here in the United States. Far from the techie pop-culture way restrooms are treated abroad, as seen in Japan, here restrooms are treated for the most part with mild disdain. The New York Times recently published an article that encapsulates most people’s feelings about public restrooms: gross.

Of course, all this changes when people start thinking about truly remarkable restrooms. And businesses are listening. There’s even a YouTube video about awesome restrooms in Chicago, where it seems some bars are using restroom design to lure in customers, and keep them coming back. It makes sense. Places with good restrooms, especially businesses like restaurants and bars, get known for how comfortable it is to go to the bathroom there. This means you’ll be more likely to linger at their establishment instead of pressing on when nature calls.

On a recent visit to Jedediah Smith Redwoods State Park in California, my girlfriend and I experienced first-hand the difference well-designed restrooms make. After one night of rather pricey camping, our visits to the clean and well-lit restrooms and showers there made us decide to spend another night camping instead of moving on to another park. While these restroom examples all stem from pay-to-play environments and not true public restrooms, it is good to note what others are doing right, and how we can improve public restroom access for all.

So I just got back from two weeks in Oregon, which is one of the most beautiful states I have ever visited. Between the forests and mountains and deserts and lakes and the coast along the ocean, not to mention the amazing people and cities, this was a totally dissimilar experience that what goes on here in my flatter, farmier, Chicagoier, Illinois. Which isn’t to say that Illinois and Chicago aren’t great places to be, it was just a huge change of pace.

My girlfriend and I travelled the entire state, from Portland to the Redwoods, putting a little over 1500 miles on a sweet little Chevy Cruz rental. Of course, whatever we went, I always kept an eye out for public restrooms.

The first thing we did was meet-up with Carol and the fine folks of PHLUSH, and take a tour of the brand-new Portland Loos. These are free, free-standing, 24-hour public restrooms in downtown Portland. There are about 6 of them now, with a very simple design, available to everyone, rich or poor. The walls do not go all the way down to the floor, so while people feel protected from onlookers while doing their business, they are encouraged not too dawdle or get to engrossed in their books or phones while they’re in there. Also, the “handwashing” station is located on the outside, which is a huge boon in the fight against public restroom germs: you no longer have to fear the door handle, because you wash your hands afterwards anyway. The only issue is that there is no soap, only a water spout. I’m not 100% sure on the reason for this, but perhaps this will be upgraded in the near future.

As awesome as the Portland Loos are, and many congratulations to PHLUSH for getting these installed, the restrooms in Oregon have other things to offer the public. For one, all restrooms in Portland seem to come equipped with multiple coat hooks, probably to place the obligatory rain coats on during the rainy 7 – 10 months out of the year. Luckily, this was not an issue for us. The other thing of note was their signage and pride in their restrooms. Restroom signs were noticeably visible in public, making the restrooms themselves easier to find. A cashier at a smallish supermarket downstate not only directed us to her store’s restrooms, but stopped us before we left to ask how we enjoyed our time there. Evidently they were designed by a local artist, and were the pride of the store, if not the town.

All in all the restroom culture of Oregon much reflects the people, and culture, of Oregon: friendly, open, and relaxed. I’ll try to post some restroom pictures up here soon. Please shoot me an email and share your restroom stories! Until next time…

Well, my last blog here got picked up by PHLUSH (Public Hygiene Let’s Us Stay Human), which is an awesome restroom research and advocacy group out in Portland, OR. Here’s a link to their website: http://www.phlush.org/

Shout out to Carol and Abby for making that happen, and special mention to my research partner (and girlfriend) Stephanie for the loads of help with the restroom mapping in the field. Also I’d like to thank my thesis committee for believing this to be a worthy research project: Drs. Block, Bouman and Mulugeta at Chicago State University.

I haven’t written here as much as I would have liked, especially considering the fact that I’ve been independently researching public restrooms for practically my whole life. Here I’d like to give you some history as to why I have this passion, urge, and necessity to better understand this ofttimes unmentionable topic.

A few years back, in what seems like another life, I was mapping utility lines. This involved driving around in a Jeep Wrangler, following various electrical, cable, telephone and fiber optics lines wherever they went, and marking them on a map using GIS software. The areas include: busy downtown city centers, remote rural landscapes, and people’s backyards. I did this for an amazing company called VentureSum, based out of North Carolina. Later on, I became a regional manager, and my territory was: West Virginia, Virginia, Kentucky, Tennessee, Ohio, Indiana and Michigan. Beautiful parts of the country, to be sure.

The problem with driving for a living is that there’s no bathroom in your office. Instead, you have to rely on public restrooms along the way.

The day starts with the hotel lobby restroom. Often I’d be sharing a hotel room with a coworker, whatever city/state we were working in that week, and the morning bathroom time is a special time that sometimes requires a bit of planning. Thus I discovered how underused hotel lobby restrooms were, and would usually plan my morning schedule based on its availability.

After this, I would drive to my work area, wherever I left off the day before, and keep in my mind the location of the nearest public restroom while I worked. I kept this mental restroom map in my head based on what I saw as I drove to my area, places like a Walmart or Target were the best, because you knew where in the store they were located (and where the back-up locations were, such as by the auto care area in Walmarts). Also, you didn’t have to talk to anybody. I was never a customer on a restroom break, so places like gas stations and fast-food restaurants were second in terms of priority, because usually you had to ask for a key, or at least felt watched as you walk in and out without buying anything. Sure, this isn’t a big deal for some people, but when you do this every day, sometimes several times a day, it becomes an issue. The two reasons I always knew where the closest restrooms were are: 1) not wanting to waste time driving around when I should be working, and 2) not wanting to waste time driving around when I really needed to go. In rural areas, this was less of an issue as I could find a spot to do number one (and rarely number two), but in a city you run the risk of getting into trouble, and that would be both awkward for me and my company.

The wildcard in public restrooms is of course the supermarket (or grocery store). They have restrooms, but they aren’t always in the same place. People rarely use supermarket restrooms, especially in smaller stores with poor signage, so it’s a safe place to be in once you get there (e.g. not crowded so you get immediate access). However, depending on the store and size, they can be found: near the front entrance, near the bakery, near the dairy, near a little café, or even back by the meat counter in what looks like an employees only area, but is actually a public restroom AND an employees only area, a bit of a grey zone. Walking the perimeter of the store will usually yield the restroom’s location, but sometimes you have to ask somebody, which can mean more time.

Overall, this constant keeping of restroom maps in my head ingrained the idea in me of how important public restroom access truly is. Sure, parents always say to use the bathroom before you leave the house, and from an early age people are obsessed with our various bodily outputs, but when you’re at home or school or work in an office, the restroom is just obvious. You know where it is, what to expect when you get in there, and worse case you have to wait a few minutes. This all changes when you’re out and about in public. Some places charge you to go to the bathroom, some places are unsafe or unsavory or do not have the amenities you require (e.g. baby changing stations). Some places lie to your face and say they have no restroom, or tell you the truth and say they do not want you to use it because you’ll probably poop everywhere.

If any of this strikes a chord with you, feel free to contact me with your own restroom story or ideology. Alright then, until next time.